We operate in a highly competitive and uncertain world today. This has created a whole new set of demands for executives particularly in the service industry. The disruption in recent years means that we all must be humble and try to discover new rules, insights, and practices. In service organization, there is nothing more important than grooming people capital to reinforce competitive advantage and embrace organizational change. The Hong Kong PolyU Winter School® is designed to help the service industry nurture people and discover new opportunities.
The Hong Kong PolyU Winter School® 2023 will offer six 3-hour modules to be held on 4-6 January 2023. The programme is co-organized by the School of Hotel and Tourism Management at The Hong Kong Polytechnic University and the Hong Kong Hotels Association.
Hospitality and Tourism Consumers in the Post-Pandemic Environment
Dr Nicholas THOMAS
Metaverse in Hospitality and Tourism:
New Opportunities to Explore
Dr Seung Hun SHIN
ESG in the Hospitality Industry:
Choices, Benefits and Impact
Dr Deniz KUCUKUSTA